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Refund and Cancellation Policy

Last updated: August 9, 2026

Before an engagement begins

If you cancel before any scheduled session has started, contact us promptly to discuss a refund or rescheduling option.

After services begin

Completed sessions and time already reserved for an engagement are generally non-refundable. If a service cannot be delivered as agreed, contact us within seven days so we can review the issue and offer an appropriate remedy, such as rescheduling or a proportionate refund where applicable.

Rescheduling

Please provide at least 24 hours’ notice to reschedule a session. Late cancellations may be treated as a completed session where mentor time was reserved.

How to request help

Use the website contact form or WhatsApp contact shown on the site, including your name, engagement details and reason for the request.